Neopets Customer Service Number

Find Official Address of Neopets:

po box 184, torrance, california 90507, united states.

Send your email to neopets at the above address or you can personally visit the place on the given address. You can personally visit the location of at the given address.

The Email Address to Send Email to Neopets:

[email protected]

Communicate with Neopets through the email address displayed above for any query, help, suggestion and feedback

Call Neopets: on The Phone Number: -


Pick up your phone and call Neopets on the specified contact number.

Get More Information From website:

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More Information About Neopets?

Neopets is trading name of Neopets Inc., a pet-raising simulation or digital pet that was released on 15th of November 1999 by the efforts of two people namely Adam Powell and Donna Williams. The mainly focuses on adding the exciting games, puzzles and other daily activities. The is available in the internet under seven different languages namely Spanish, French, Portuguese, Simplified Chinese, Traditional Chinese, German and Dutch. At present, the has added sever.

I am trying to sign up for neopets and i need to change my username because i tried to use the first part on my email and it doesn't like it. I went to change it and now it would let me continue. Can you please help? Also, when i called the number it sounds like its a fax line. Thank you my ear hurts and now i have a headache.

9/22/2016 2:58:59 AM

MY ACCOUNT IS HACKED. I cannot sign into my account which I have had for probably fifteen years or more. I tried sending emails to you, but it they are returned. I tried the phone number which is a fax machine. The account may be linked to another email address, but I do not remember, it's been so long, however my username is glowgenie with four neopets. LucasJon, Laraanne, some form of Karen, and Michael.

10/8/2016 2:05:16 AM

Phone number is a fax machine, seriously? I need to add more words?.

10/8/2016 11:33:02 AM

I have had an open ticket since july. Noone has even responded. What is going on with this site.

10/9/2016 12:39:59 AM

I was just wondering if neopets is actually staffed ? i have put in some 30 emails since july and have open tickets on the site which has not even been viewed and sent snail mail to the corp office which was sent back unopened. I am very fustrated at the lack of service just a simple email saying hi we got your info and will try to help would have gone a long way. Their queue must be seriously back logged if you have to wait four months for a responce let alone an action. I doubt this will have an impact either yet I. Press submit.

10/9/2016 10:03:30 PM

I have been trying to get someone to answer me on the help page, but it keeps sending me back to the start. I tried writing to the company and get nowhere. I hoipe that the phone number will be of help. I keep asking for password assistance and am told that there is no email account on file.

10/14/2016 3:54:27 AM

I am trying to access my account. My user name I believe is gigi35, which tickles me because i am three months shy of my 52nd birthday. :) It is any old account that I still want to play, but has an email address I no longer use and a phone number I no longer use also. My new email address is [email protected] And my new phone number is 484-486-5769. I also have a new address which is listed in the address bar. My birthday is 2/15/65. I cant access a new password because I do not remember the old password for [email protected] Please help me reset my password as soon as you can. I was very far into the game, and do not want to lose where I was. Thank you for your help in advance. Sincerely, Gloria Poore .

10/24/2016 11:54:03 PM

Number goes to fax line. This neopets site must be a fraud.

10/28/2016 7:29:45 PM